Mozambique & Sierra Leone WiMAX network deployment

MULTINET is pleased to announce its intention to deploy in the current year its NGN network, based upon the WiMAX technology, in Sierra Leone and Mozambique. It eventually will drive further convergence of voice, data and video/TV, enabling the provision of triple play services that will ultimately involve the country’s already competitive broadcasting sector.

There have been growing demands in the above countries for broadband wireless applications, such as audio and video streaming, near real-time downloading services, broadband Internet access services, and Voice-over-Internet Protocol (VoIP) services. On the other hand, mobile devices, such as smart phones, personal digital assistants (PDAs), and laptops, are all quite ready to embrace such services. While all these developments are almost ready to support broadband services, the wireless access bandwidth has become a bottleneck.

The WiMAX technology is one of the potential solutions to respond to this demand. MULTINET is keen to propose this solution to its clients at the competitive price.

MULTINET's technical solution has the following major benefits:
1. Low Cost and Fast Networking
2. Reduced Operational Cost
3. Simple Upgrade
4. High Reliability

Services, Availability and Quality Specifications

High-speed Internet Access Service – Each subscriber of the MULTINET service will be provided with high-speed access to the public global Internet. Such access will be:
a) for both incoming and outgoing Internet traffic;
b) available from each subscriber’s own computers and routers at the subscriber’s premises;
c) available at the data rates specified in the Client’s contract;
d) available to all Persons requesting High-Speed Internet Access Service within a coverage area of the MULTINET Base Stations.


Internet Applications Service – Each subscriber of the MULTINET High-Speed Internet Access Services, and each user at a Public Internet Access Point, will be provided with access to common Internet applications, including:
a) "E-mail Service", meaning a service that provides subscribers with an e-mail address from which they can receive and transmit e-mail to e-mail servers throughout the public global Internet.
b) "Web-Browsing Service", meaning a service that allows subscribers to access information on the World Wide Web.
c) "File Transferring Service", meaning a service that provides subscribers with the ability to download files from Internet sites.
d) "Domain Name System (DNS) Service", meaning a service that allows subscribers to access Internet sites.

Subscriber Technical Support – Each subscriber of MULTINET High-Speed Internet Access Services shall be provided with technical support in accordance with the following: a) Subscribers will be provided with initial and ongoing technical support, which will assist subscribers: in configuring their hardware and software settings as necessary in order to use the MULTINET Internet Access Services; and in resolving technical problems that they experience when using the MULTINET Internet Access Services.
b) Subscribers will be provided with a telephone number (the "Subscriber Technical Support Hotline") that subscribers can call to report any trouble they are experiencing with the MULTINET Internet Access Services and obtain real-time technical assistance to resolve the trouble they are experiencing.
c) The Subscriber Technical Support Hotline will be staffed during the hours above by one or more qualified agents that are able to provide reasonable trouble-shooting assistance to subscribers.
d) At all times when the Subscriber Technical Support Hotline is not staffed, it will have an after-hours interactive voice-mail system with which subscribers can record a message leaving their contact information and describing their technical problem and request for assistance.
e) For technical problems that cannot be resolved over the Subscriber Technical Support Hotline, the MULTINET will dispatch a qualified technician to the subscriber's premises.
f) Regardless of whether technical assistance is provided over the Subscriber Technical Assistance Hotline or by dispatching a technician, such assistance will be provided:
* at no additional charge to subscribers;
* and in timely manner.